Homes Away From Home — Housing That Fits Your Stay
Find furnished and unfurnished rentals for work, school, or a new place to call home.
Housing in 5 cities.
Find furnished or unfurnished rentals in the location you need, near your worksite, hospital, or campus, or if you're just needing a new place to call home.
Search the city you need and find housing that fits your stay.
Search, message, then verify before you pay.
Browse listings without an account. Sign in or create one to message owners. You'll only need to verify your ID once, before your first payment.
Search by city
Enter the city where you need housing and find your next rental. Adjust your search radius from 10–100 miles to explore available housing in and around the city that fits your stay!
Message the owner
Sign in or create an account to ask questions, confirm the calendar is current, and introduce yourself. Your photo stays hidden until the owner accepts your request.
Verify & pay
When you're ready to book, verify your ID once with a secure third-party government ID and selfie match verification. After that, request a booking, and then pay with your choosing.
Get the most out of your money.
Put your money to good use — every listing shows whether the place fits your set budget.
Untaxed weekly housing allowance from your staffing agency.
Examples below — illustrative listings showing how the stipend comparison works.
Different reasons. Same problem.
Whether it's a travel professional on a 13-week contract, a lineman working a temporary assignment, a student attending school, or someone looking for a new home, Homes Away From Home helps renters find housing that fits your stay.
College students
Contract & travel workers
A new place to call home
Clinicals or internships
Displaced or Military & government TDY
Frequently asked.
Quick answers to the things people ask most. Can't find what you need? Send us a message from the .
Sign in to see your stays
Your active bookings, payment history, and utility bills live here. Log in →
Sign in to see your saved listings
Your saved listings are tied to your account. Log in →
Sign in to view messages.
Messaging is available once you have an account. You can browse listings without one.
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Payment & Account Support
Having trouble with a payment, payout, verification, or your account? Here's who to contact so your issue gets to the right place as quickly as possible.
For property owners: Stripe Connect account restrictions, identity or account verification requirements, payout bank details, and problems with a payout after it has already been released from Homes Away From Home.
Stripe manages these parts of your connected payment account, and Homes Away From Home cannot remove or override Stripe account restrictions.
If you're having trouble with renter identity verification through our third-party verification provider, contact us first and we'll help determine the appropriate next step.
Contact us if you're having trouble with the Homes Away From Home website or account, including:
- Checkout or payment status not updating
- Booking or rental-request status
- Listing subscription or search-boost billing questions
- Duplicate-payment concerns
- A payout-release or refund feature that isn't working correctly
- Account or website errors
- Other problems with features inside the platform
Not sure who to contact? Contact us first and we'll help point you in the right direction.
Card & Bank Payment Problems
If you're a renter and your card is declined or a bank/ACH payment fails, you can contact us to confirm whether the payment was successfully received by Homes Away From Home.
If your bank or card issuer declined the payment, you'll usually need to contact your bank or card company or try another payment method. Homes Away From Home cannot override a card decline or force a rejected bank payment through.
If you see a charge you don't recognize, contact us so we can help identify the transaction. If you believe the charge is unauthorized, you should also contact your bank or card issuer.
Payout Releases
Property owners can release eligible payouts directly from their Homes Away From Home dashboard.
When you release a payout, the applicable funds are transferred to your Stripe-connected account balance. From there, Stripe handles the payout to your connected bank account according to Stripe's normal processing and payout schedule.
Once the funds have been released to your Stripe-connected account, Homes Away From Home cannot speed up, delay, or control the bank payout. If there's a problem at that stage, you'll need to work with Stripe.
Refunds
Refunds are initiated by the property owner through Homes Away From Home and processed through Stripe.
If you're a renter and would like to request a refund, message the property owner directly through your booking. Refund eligibility and amounts are determined according to the applicable lease or rental agreement, cancellation terms, and applicable law.
Once a refund has been issued, the time it takes to appear in the renter's account may depend on Stripe and the renter's bank or card issuer.
Stripe Connect & Account Verification
If you're a property owner and your connected Stripe account is restricted — such as additional verification being required, payouts being disabled, or bank-account information not being accepted — follow the instructions provided through your Stripe account.
Homes Away From Home can detect when your account isn't ready to receive funds, but we cannot unlock or override Stripe verification or payout restrictions.
Listing Fees & Other Platform Charges
For questions about annual listing subscriptions, search boosts, or other Homes Away From Home charges, contact us directly and we'll help.
Platform Errors & Bugs
If checkout won't load, a completed payment doesn't update your booking, the Release Payout or refund feature isn't working, or you're experiencing another website error, please contact us.
Including a screenshot and a short description of what happened and what you were trying to do will help us troubleshoot the problem faster.
Submit a support request
Still not sure where the issue is? Send us a support request and we'll help determine whether the problem involves Homes Away From Home, Stripe, or your bank/card issuer and point you in the right direction. We aim to respond within 24–48 hours.
Prefer email? Reach us at contact@awayhomestay.com. Or visit the terms & privacy policy for full details on how payments and payouts work.